Frequently Asked Questions

Q.  What is the process for admission to Hospice?

A. When a patient is in their own home, CCAC does the assessment and referral to Hospice. When a patient is in the hospital then the Social Worker on the ward will initiate the referral and the CCAC will complete the referral process. Anyone can refer a person to be considered for hospice care.

Debbie Robinson RN, CHPCN(c), Director of Residential Care


Q. Who Qualifies for Residential Hospice care?

A. The applicant must be in the final stages of a life-limiting illness, with a prognosis of approximately three months or less. There must be a need for care and supportive comfort measures. The applicant must also live within the Hamilton, Niagara, Haldimand, Brant-Burlington Local Health Integrated Network (HNHB LHIN).They must also have a physician (family doctor) who will provide continuing care.

All applicants are assessed in their current place of care before they are admitted to the hospice.


Q. How is care provided?

A. We have registered nurses and personal support workers who provide 24 hour care to our residents. Family doctors remain responsible for symptom management, assisted by our staff, and the two co-medical directors of our hospice: Dr. Samantha Winemaker


Q. Are there support programs to help family members at your hospice?

A. Families can participate in a variety of bereavement support programs such as music therapy, individual counselling, and our bi-annual memorial services.

Rachelle McGuire, Manager of Bereavement and Supportive Care


Q. Who can take part in the Volunteer Visiting and Day Hospice Programs?  How do I know if I qualify?

A. We welcome anyone who has been diagnosed with a progressive life limiting illness at any point in their journey. We accept referrals from families or friends, doctor’s offices, nursing agencies, outreach teams, or simply give us a call. As with all of our Hospice programs, there is no cost to clients or their families.

For more information, click here for Vounteer Visiting or click here for the Day Hospice Program.

Cherilyn Kislosky-McLellan RPN, Coordinator of Volunteers and Day Hospice


Q. What is Camp Erin Hamilton and who can who can apply?

A. Camp Erin Hamilton, in partnership with The Moyer Foundation, is a 3 day camp in Bracebridge for children andteens aged 6-17 who have experienced the death of someone close to them. This weekend long experience is filled with traditional, fun camp activities combined with grief education and emotional support- lead by grief professionals and trained volunteers. Camp Erin provides a unique opportunity for peer bonding between children and teens facing a similar life circumstance. Camp Erin is offered free to all families.

Karen Nowicki Administrative Assistant Camp Erin Hamilton


Q.  Is there a fee for Hospice Services? How can we help your hospice financially?

A. All of the programs offered at the Dr. Bob Kemp Hospice are provided at no charge to the clients and their loved ones. With only a fraction of costs covered by the government continue to be able to provide these services; we rely on the generosity of our donors. Anyone can make “In Memorial” donation, become a monthly donor and support the Hospice for $10 per month, consider the Hospice when making a general donation, or consider planned giving and Legacy donations.